News and Events

September 21st, 2026 - devicethread is excited to announce The Inn Pittsburgh onboarding devicethread SmartAccess across its property in Pittsburgh, Pennsylvania. This milestone reflects devicethread's continued expansion across independent extended-stay hotels, where easing day-to-day operations can make a meaningful difference for limited-service, owner-operated teams.

Simplifying Access for a Limited-Service Property

The owner already tried other access solutions for The Inn Pittsburgh, and each one failed the same way: something broke, and no one owned it. The lock vendor pointed to the integration. The integration pointed back at the hardware. Meanwhile, she was the one left managing a guest stuck outside their room — made harder by the fact that her team isn't on-site 24 hours a day, so late arrivals had long relied on a manual workaround.

So her first question to devicethread wasn't about pricing. It was whether someone would actually pick up the phone when something went wrong.

devicethread proved it before asking for anything. Day one, the team onboarded a single lock — not the property, just one door, for Rachna to test herself. An issue surfaced almost immediately. It was resolved the same day, with the fix verified on-site.

From there, the rest came together fast. In a single session, all 46 keys went live across every access mode the locks support: PIN, card, and physical key as backup, fully integrated with her existing PMS Cloudbeds. And it wasn't just guest access: that same session set up credentials for staff, management, vendors, and emergency access, covering every door across the property.

46 keys live. Every access mode. Under 45 minutes.

"The support and technical responsiveness I've had here is not something I got before. That's the difference," said Rachna Jain, Owner of The Inn Pittsburgh.

The result is a more efficient, guest-friendly access experience that lets The Inn Pittsburgh offer round-the-clock arrivals without round-the-clock staffing, freeing the team to focus on the hospitality and value guests have come to expect.

Supporting Independent Extended-Stay Properties Across the US

This onboarding reinforces devicethread's mission to build the agentic infrastructure layer for modern hospitality — bringing smart, scalable access solutions to properties of every size and operating model, from limited-service extended-stay hotels to large multi-property portfolios.

About The Inn Pittsburgh

The Inn Pittsburgh is an extended-stay hotel located at 2834 Banksville Avenue in Pittsburgh, Pennsylvania, offering affordable weekly and monthly rates, free parking, complimentary Wi-Fi, and convenient access to Downtown Pittsburgh via nearby public transit.

About devicethread ^®

devicethread is a Smart Hospitality platform transforming how hotels manage access, entertainment, and energy experiences. Built for interoperability and powered by AI, devicethread connects smart devices, guest experiences, and operational intelligence under one unified cloud — enabling hotels to deliver seamless, personalized stays at scale.

Learn more at www.devicethread.com